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Postage and policies


AUSTRALIAN ORDERS

All Australian orders (except taggies) are posted in a tracked satchel.

Taggies are sent as a large letter which has no tracking. This option is used to reduce costs for you. If you would like to add tracking there is an upgrade option for an extra $5.

If you would like your order express posted (2-3 business days), please use the upgrade option for an extra $3.

INTERNATIONAL ORDERS

All international orders are posted economy which does NOT have tracking. This option is used to reduce costs for you.

If you would like to add tracking there is an upgrade option for an extra $8.

ESTIMATED SHIPPING TIMES

Australia: 5-6 business days
New Zealand: 2-3 weeks
North America: 2-3 weeks
Europe: 2-3 weeks

MISSING PACKAGES

If your package does not turn up within the expected timeframe, please contact me and I will do my best to rectify the situation!

**However, please be aware that I don't consider a parcel 'lost' in the post until it has been a full 30 days from the date of shipping, and I will not replace an item sooner than this.**